Frequently Asked Questions

Which shows are included in the presale offer for Richard Hawley's 2025 anniversary shows?

This offer is valid for shows in the following locations:

Please note that the York Museum Gardens show is not part of this offer. You can purchase tickets for that show from See Tickets.

When does the presale begin?

The presale will begin on Tuesday 11th March at 9am GMT.

General sale begins on Friday 14th March.

How and when will I receive access?

Presale access codes and instructions will be emailed to eligible fans from 5pm GMT on Monday 10th March.

How many tickets can I purchase during the access?

Each access code is valid for up to 4 tickets.

Tickets will be sold first come, first served basis. We expect a very high demand and cannot guarantee tickets.

If I place more than one order, will I get additional access codes?

No, each customer will receive one access code.

How do I gain ticket presale access?

This offer has now closed and new fans can no longer take part in the presale access offer. General sale will begin on Friday 14th March.

If you ordered the album from Richard Hawley's official store (https://shop.thisisdig.com/gb/dig/artists/richard-hawley/) before 3pm GMT on Monday 10th March 2024 you are eligible for presale access and will receive an access code.

Am I guaranteed a ticket if I pre-order the album?

Tickets are not guaranteed with your album pre-order. We are providing presale access and tickets will be available on a first come, first served basis. Maximum 4 tickets per person.

It’s after 5pm GMT on Monday 10th March and I haven’t got my access email, what should I do?

First check your email’s Junk or Spam folder. If you still cannot find your email contact us at richardhawleypresale@wmgcustomerservice.com

What if I purchase from a different retailer or store, do I qualify for presale access?

No. To qualify for access, you must have purchased from Richard Hawley's official store (https://shop.thisisdig.com/gb/dig/artists/richard-hawley/) or registered via the sign up form before 3pm GMT on Monday 10th March 2024. If you purchase via another retailer, you will not be eligible for presale access.

What if I have more questions about the presale access?

Contact us at richardhawleypresale@wmgcustomerservice.com if you have a question related to the presale offer. Please note that this email address is only able to respond to questions around Richard Hawley's 2025 anniversary shows presale.