Frequently Asked Questions
When does presale access begin for Abel Selaocoe’s 2025 UK show at Troxy?
Presale access will begin at 10am GMT on Wednesday 4th December.
General sale begins on Friday 6th December at 10am.
Which shows are included in the presale offer?
This presale access offer includes Abel Selaocoe’s 2025 show at Troxy, London UK on Wednesday 26th March 2025.
How and when will I receive access?
Presale access codes, links and instructions will be emailed to all eligible fans at 5pm on Monday 2nd December 2024.
It’s after 5pm on Monday 2nd December and I haven’t got my access email, what should I do?
First check your email’s Junk or Spam folder. If you still cannot find your email contact us at abelselaocoepresale@wmgcustomerservice.com
Am I guaranteed a ticket if I pre-order the album?
Tickets are not guaranteed with your album pre-order. We are providing presale access and tickets will be available on a first come, first served basis. Maximum 6 tickets per person.
How many tickets can I purchase during presale access?
Presale tickets are limited to maximum 6 per email address.
Tickets will be sold first come, first served basis. We expect a high demand and cannot guarantee tickets.
If I place more than one order, will I get additional access codes?
No, all fans eligible for presale access will receive one code and be able to purchase up to 6 tickets each.
How do I qualify for presale access to tickets for Abel Selaocoe’s 2025 UK show at Troxy, London UK?
This offer has now closed and new fans can no longer take part in the presale access offer. General sale will begin on Friday 6th December at 10am.
If you ordered the album from the official store (https://shop.thisisdig.com/dig/artists/abel-selaocoe/) before 3pm GMT on Monday 2nd December 2024 you are eligible for presale access and will receive an access code.
What if I purchase from a different retailer or store, do I qualify for presale access?
No. To qualify for access, you must have purchased from Abel Selaocoe’s Official European Store (https://shop.thisisdig.com/dig/artists/abel-selaocoe/) or registered via the sign up form before 3pm GMT on Monday 2nd December 2024. If you purchase via another retailer, you will not be eligible for presale access.
What if I have more questions about the presale access?
Contact us at abelselaocoepresale@wmgcustomerservice.com if you have a question related to the presale offer. Please note that this email address is only able to respond to questions around Abel Selaocoe’s Troxy presale.