Frequently Asked Questions

Which shows are included in the presale offer for Richard Hawley's 2025 anniversary shows?

This offer is valid for upcoming shows in the below locations. The exact dates and timing is yet to be announced.

Please note that the York Museum Gardens show is not part of this offer. You can purchase tickets for that show from See Tickets during the general sale at 10am on Friday 14th March.

When does the presale begin?

The presale will begin on Tuesday 11th March at 9am GMT.

General sale begins on Friday 14th March.

How and when will I receive access?

Presale access codes and instructions will be emailed to eligible fans from 5pm GMT on Monday 10th March.

How many tickets can I purchase during the access?

Each access code is valid for up to 4 tickets.

Tickets will be sold first come, first served basis. We expect a very high demand and cannot guarantee tickets.

If I place more than one order, will I get additional access codes?

No, each customer will receive one access code.

How do I gain ticket presale access?

Pre-order Coles Corner (20th Anniversary) from Richard Hawley's official store (https://shop.thisisdig.com/gb/dig/artists/richard-hawley/) before 3pm GMT on Monday 10th March. No purchase necessary, click here to register and join Richard Hawley's mailing list.

Am I guaranteed a ticket if I pre-order the album?

Tickets are not guaranteed with your album pre-order. We are providing presale access and tickets will be available on a first come, first served basis. Maximum 4 tickets per person.

It’s after 5pm GMT on Monday 10th March and I haven’t got my access email, what should I do?

First check your email’s Junk or Spam folder. If you still cannot find your email contact us at richardhawleypresale@wmgcustomerservice.com

What if I purchase from a different retailer or store, do I qualify for presale access?

No. To qualify for access, you must have purchased from Richard Hawley's official store (https://shop.thisisdig.com/gb/dig/artists/richard-hawley/) or registered via the sign up form before 3pm GMT on Monday 10th March 2024. If you purchase via another retailer, you will not be eligible for presale access.

What if I have more questions about the presale access?

Contact us at richardhawleypresale@wmgcustomerservice.com if you have a question related to the presale offer. Please note that this email address is only able to respond to questions around Richard Hawley's 2025 anniversary shows presale.